Accessibility Statement

Last Updated: May 28, 2026

Our Commitment to Accessibility

BMP Transportation, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We strive to ensure that our website is accessible to all users, regardless of ability. We believe that every person has the right to access information and services with dignity and ease.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 Level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility

  • Sufficient color contrast ratios between text and background elements
  • Resizable text that can be adjusted using browser settings
  • Clear and consistent navigation throughout the website
  • Alt text for meaningful images and graphics
  • No reliance on color alone to convey information

Keyboard Accessibility

  • Full keyboard navigation throughout the website
  • Logical tab order through interactive elements
  • Visible focus indicators on all interactive elements
  • Skip navigation links to bypass repetitive content
  • No keyboard traps

Screen Reader Compatibility

  • Semantic HTML structure for proper content organization
  • ARIA labels for interactive components
  • Descriptive link text
  • Proper heading hierarchy
  • Form fields with associated labels

Content Structure

  • Clear and consistent page layout
  • Proper heading structure (H1 through H6)
  • Descriptive page titles
  • Organized content with lists and sections
  • Plain language whenever possible

Forms and Interactive Elements

  • Clear form labels and instructions
  • Error identification and suggestions
  • Consistent form layouts
  • Accessible form validation

Multimedia

  • Captions for video content (when available)
  • Transcripts for audio content (when available)
  • Alternative text for visual media

Supported Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)

Browsers

  • Google Chrome (latest versions)
  • Mozilla Firefox (latest versions)
  • Safari (latest versions)
  • Microsoft Edge (latest versions)

Operating Systems

  • Windows 10 and later
  • macOS (latest versions)
  • iOS (latest versions)
  • Android (latest versions)

Known Issues

Despite our best efforts, some accessibility issues may exist. We are actively working to address these:

  • Some PDF documents may not be fully accessible. Please contact us if you need an alternative format.
  • Third-party content or widgets may not fully conform to our accessibility standards.
  • Some older content may not meet current accessibility standards. We are reviewing and updating content as needed.

We are committed to addressing these issues and continuously improving our website's accessibility.

Third-Party Content

Our website may include content or services from third parties. While we select vendors who share our commitment to accessibility, we cannot guarantee that all third-party content meets our accessibility standards.

When we identify third-party content that is not accessible, we will work with the vendor to improve accessibility or provide alternative access methods.

Accessibility Assessment

We evaluate our website's accessibility through:

  • Regular automated testing using accessibility evaluation tools
  • Manual testing by trained staff members
  • Testing with assistive technologies
  • Feedback from users with disabilities
  • Periodic third-party accessibility audits

Feedback and Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

BMP Transportation, Inc.

Address: 40 EASTERN AVE, Malden, MA 02148

Email: [email protected]

Phone: +1 3045912212

We aim to respond to accessibility feedback within 5 business days and propose a solution within 10 business days.

Requesting Accessible Content

If you need information from our website in an alternative format, please contact us using the information above. We will work to provide the content you need in an accessible format at no additional cost.

Alternative formats may include:

  • Large print
  • Audio recordings
  • Braille
  • Electronic formats

Enforcement Procedure

In case of unsatisfactory responses to your accessibility concerns, you have the right to file a complaint:

  • Massachusetts Office on Disability: The Massachusetts Office on Disability (MOD) works to ensure full and equal participation of people with disabilities in all aspects of life.
  • U.S. Department of Justice: You may file a complaint with the Civil Rights Division of the U.S. Department of Justice.

For more information on your rights under disability law, visit:

Technical Specifications

Accessibility of this website relies on the following technologies:

  • HTML5 for semantic structure
  • CSS3 for styling and layout
  • JavaScript for interactive functionality
  • ARIA (Accessible Rich Internet Applications) for enhanced accessibility

These technologies are relied upon for conformance with the accessibility standards used.

Ongoing Efforts

We are committed to ongoing accessibility improvement:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • Incorporating accessibility into our development process
  • Monitoring and addressing user feedback
  • Staying current with accessibility standards and guidelines

Approval

This Accessibility Statement is approved by:

BMP Transportation, Inc.
Management Team

Updates

This Accessibility Statement was last updated on May 28, 2026. We review and update this statement periodically as we improve our website's accessibility.

Related Policies

Please also review our other policies: